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Time Management for Managers – Tips For Working During the Pandemic and Beyond
When new team leads are promoted, I interview them to discuss the challenges of being a leader. I usually mention something a mentor told me long ago about success in life and the ... -
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4 Proven Strategies to Attract Top Remote Workers
Recent years have seen a rise in the demand for remote workers. So, in an effort to attract the best talent, many companies are including remote work in their benefit packages. You... -
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Call Volume Forecasting: Predicting the Future from an Unusual Past
Call volume forecasts are inarguably an essential tool in the successful delivery of customer care excellence. Your program’s forecast is the map that tells you where to go based... -
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How to Create Your First Digital Product in A Weekend
Yes, you can totally create your first digital product in a weekend. In this blog post, we are going to be sharing a step-by-step process that we have used to create over 50 digita... -
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Everything You Need to Know About Payroll Reporting
First comes hiring. Then comes onboarding. Then comes … happily ever after? Not quite. If you have employees, you need to stay on top of all things payroll. And one of your big p... -
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Optimizing the In-Store Experience for a Post-Covid Environment
As we continue on the road back to normalcy, there’s an obvious truth we have to acknowledge: Covid-19 has had a profound, permanent impact on brick-and-mortar retail. Dozens of ... -
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Ready to Take the Leap of Business Ownership? Hard Trends Set the Foundation
During the course of one’s professional career, the thought crosses their mind that, “I wish I could just work for myself,” or they take a look at a product, service, or proc... -
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Company Culture Health Check – 5 Questions to Ask Your New Hybrid Workforce
As companies get their bearings in establishing a new hybrid workforce, company leadership needs to understand that company culture is going to undergo its own transformation. When... -
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How to Write a Compelling Job Description
Job descriptions are the new landing pages for recruiters. These short copies may not look much, but it’s your foot-in-the-door to get more applicants and, ultimately, the perfec... -
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Chief Digital Officer Recruiters Are Seeing a Rise In “Work From Anywhere” Options
For years, chief digital officer recruiters have seen many businesses change their policies and working environments to optimize their employee’s productivity and innovativeness....
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